# Privacy Policy (https://tenki.cloud/docs/privacy-policy)

> For the complete documentation index, see [llms.txt](https://tenki.cloud/llms.txt)

Last Updated: July 20, 2026




1. Introduction [#1-introduction]

Tenki Cloud, LLC, a wholly owned subsidiary of Luxor Technology Corporation ("Tenki," "we," "our," or "us") is committed to protecting your privacy. A core element of our mission is our commitment to protect your personal information and to be transparent about the data we collect about you, how it is used, and with whom it is shared.

This Privacy Policy ("Policy") describes our practices for collecting, using, maintaining, protecting, and disclosing your information when you access or use our website ("Website"), applications ("Apps"), and cloud services and related offerings, including our AI-powered code review capability (collectively, the "Service").

**Data controller.** For the purposes of the EU/UK GDPR, the controller of your personal information is Tenki Cloud, LLC, a wholly owned subsidiary of Luxor Technology Corporation, 235 Moore Lane, Suite 120, Billings, MT 59101, USA. Our Data Protection Officer can be reached at [hello@tenki.cloud](mailto:hello@tenki.cloud).

Please read this Policy carefully. By accessing or using our Services, you agree to this Policy. If you do not agree, your choice is not to use our Services. This Policy may change from time to time, your continued use of the Services after changes are posted constitutes your acceptance of those changes.

***

2. Information We Collect [#2-information-we-collect]

We collect only the minimum amount of information needed to provide you with our Services.

A. Information You Provide Directly [#a-information-you-provide-directly]

* Name, email address, organization, and billing information when you register or subscribe.
* Account credentials and authentication data. Account credentials and authentication data are treated as Sensitive Personal Information under the CPRA; see Section 9.
* Any information submitted through support requests or correspondence with us.
* Feedback or contributions submitted through our Website or third-party platforms (collectively, "User Contributions"). User Contributions are posted and transmitted at your own risk; we cannot control how others interact with content you share.

B. Information Collected Automatically [#b-information-collected-automatically]

As you interact with our Services, we and our third-party service providers may automatically collect:

* **Usage data** such as pages visited, links clicked, resource consumption, error logs, and interaction statistics.
* **Device and network information** such as IP address, browser type, operating system, and device identifiers.
* **Non-identifying information** such as demographic data, time zone, and publicly available data.

C. Cookies and Tracking Technologies [#c-cookies-and-tracking-technologies]

Tenki and its partners use cookies and similar technologies to analyze trends, administer the Website, and improve our Services.

* **Cookies:** Small data files placed on your device for record-keeping. We use both persistent and session cookies. You may control cookies at the browser level, though disabling them may limit certain features.
* **Web Beacons:** Small graphics with unique identifiers used to track engagement and content effectiveness.
* **Embedded Scripts:** Code temporarily downloaded onto your device that collects information about your interactions with the Service.

D. Information Received from Third Parties [#d-information-received-from-third-parties]

We may receive information about you from third parties, including:

* **Code hosting platforms** (GitHub, etc..): We may collect data necessary to integrate with your account, such as access token, user organization, username, and user role. We do not have access to your credentials for these platforms.
* **Payment processors** such as Stripe, which handle payment data on our behalf.

***

3. How We Use Your Information [#3-how-we-use-your-information]

We may use the information we collect to:

1. Provide, maintain, and improve the Service, including creating and managing your account.
2. Perform AI-powered code reviews, provide actionable suggestions, and enhance your development workflow.
3. Authenticate users and manage access to the Service.
4. Process payments and send billing notifications.
5. Respond to inquiries and provide customer support.
6. Communicate with you about the Service and promote products, services, and events offered by Tenki.
7. Tailor content and offers to you within the Service.
8. Comply with legal obligations and enforce our Terms of Service.
9. Detect, prevent, or address fraud, security issues, or other unlawful activity.

***

4. Legal Bases for Processing [#4-legal-bases-for-processing]

We rely on the following legal bases to process your information:

* **Contractual Necessity:** To provide you with the Services and perform our contract with you.
* **Legitimate Interests:** To improve and analyze our Service, prevent fraudulent transactions, and maintain security.
* **Consent:** Where indicated in this Policy, including for direct electronic marketing where required by law and for optional data storage under Section 7. You may withdraw consent at any time by contacting us (see Section 14), and you may object to direct marketing at any time.
* **Legal Obligation:** To comply with applicable law, including tax, accounting, and KYC/AML obligations.

***

5. Sharing and Disclosure [#5-sharing-and-disclosure]

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

* Service Providers: We use trusted third-party vendors, such as Stripe (for payment processing) and GitHub (for account integrations), to help us deliver the Service. Additional third-party integrations may be added in the future.
* Legal Compliance: If required by law, subpoena, or legal process, we may disclose your information to the appropriate authorities.
* Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to another entity.
* **Processors.** Stripe, GitHub, Anthropic, and OpenAI act as our service providers/processors under data processing agreements that restrict their use of personal information to providing services to us. A current list of sub-processors is available on request.

Service Integrations [#service-integrations]

To provide the best possible functionality, we integrate with:

* GitHub for code repository access and management.
* OpenAI, Anthropic, or similar to power AI code review functionality.

> ⚠️ **Important:** Neither Tenki nor Anthropic or OpenAI or similar tools will use personal information collected as part of the code review process to train, refine, or otherwise influence AI models. Data is used solely to perform code reviews as requested. This representation does not apply to open-source projects.

Legal Compliance [#legal-compliance]

We may disclose your information if required by law, subpoena, legal process, or governmental request, or to protect the rights, property, and safety of Tenki, our users, or the public.

With Your Consent [#with-your-consent]

We may share your information in other ways with your explicit consent.

***

6. Do Not Track and Opt-Out Preference Signals [#6-do-not-track-and-opt-out-preference-signals]

We do not use your personal information for cross-context behavioral advertising, and we do not permit third parties to track our users across other sites for that purpose. Some web browsers offer a Do Not Track ("DNT") preference, and we respect this signal. Where required by the CPRA, we also honor the Global Privacy Control (GPC) and similar opt-out preference signals as a valid request to opt out of sale/sharing.

***

7. Data Retention [#7-data-retention]

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain anonymized or aggregated data indefinitely. As general guidance: account and profile data are retained for the duration of your account and for 90 days after your account is closed (you may request closure at any time by contacting [hello@tenki.cloud](mailto:hello@tenki.cloud)); billing records are retained for 7 years to meet tax/accounting obligations; support correspondence for 24 months; and vector embeddings until you opt out or request deletion. The criteria we use to determine retention periods include:

* The length of time we have an ongoing relationship with you.
* Legal obligations requiring us to retain records for a set period.
* Our legal position, including for statutes of limitations, litigation, or regulatory investigations.

Data Storage for Review Improvement [#data-storage-for-review-improvement]

To improve the quality and personalization of code reviews, Tenki stores certain data, primarily vector embeddings, to align future reviews with your preferences. This storage follows security best practices aligned with SOC 2 and GDPR principles. Tenki operates under the SOC 2 Type II program of its parent company Luxor Technology. You may opt out of data storage at any time by contacting us.

***

8. Data Security [#8-data-security]

We implement physical, technical, and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. We restrict access to personal information to employees who need it to perform their job functions.

We take care in selecting third-party organizations that may handle personal data on our behalf, reviewing their security posture and data protection policies, and binding them by contractual obligations to ensure confidentiality and security.

No system or electronic data transmission is completely secure. Any transmission of personal data is at your own risk, and you are responsible for maintaining the security of your account credentials. In the event of a personal-data breach, we will notify affected individuals and competent authorities where and as required by applicable law.

***

9. Your Rights and Choices [#9-your-rights-and-choices]

Depending on your jurisdiction, you may have the right to:

* Access or request a copy of the personal information we hold about you.
* Correct or update inaccurate or incomplete data.
* Delete your personal data, subject to our legal and contractual obligations.
* Opt out of marketing emails by following the unsubscribe instructions in those communications. Note that we may still send essential transactional communications.
* **Withdraw consent** at any time where we rely on consent, without affecting prior processing.

You may exercise these rights — including requesting closure of your account and deletion of your data — by contacting us at [hello@tenki.cloud](mailto:hello@tenki.cloud). We will verify your identity before responding and will respond within the timeframes required by applicable law.

European Residents (GDPR) [#european-residents-gdpr]

Under the General Data Protection Regulation (GDPR), Tenki is a data controller for personal information processed in connection with European residents. In addition to the rights above, you may object to processing, request restriction of processing, or request data portability. Contact us at [hello@tenki.cloud](mailto:hello@tenki.cloud) to exercise these rights.

**Supervisory authority; response time; automated decisions.** You have the right to lodge a complaint with your local data protection supervisory authority. We will respond to rights requests within one month, extendable by two further months for complex requests. We do not make decisions producing legal or similarly significant effects on you based solely on automated processing; our AI code review analyzes code and does not evaluate individuals in that manner.

California Residents (CCPA, as amended by the CPRA) [#california-residents-ccpa-as-amended-by-the-cpra]

**Categories we collect.** In the past 12 months we have collected: identifiers (name, email, account ID, IP address); commercial information (subscription/billing records); internet or network activity (usage and device data); professional/employment and company information (organization, role, from applications); and Sensitive Personal Information (account credentials/log-in information). Sources: you, your use of the Service, and code-hosting/payment providers. Business purposes: those in Section 3. We disclose PI to the categories of third parties in Section 5 (service providers/processors, and legal/business-transfer recipients).

**Sensitive Personal Information.** We use Sensitive Personal Information (account credentials) only to provide the Service, authenticate you, and ensure security and fraud prevention — purposes for which the CPRA does not require a "Limit the Use of My Sensitive Personal Information" option. We do not use or disclose it to infer characteristics.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:

* The right to know what personal information we have collected and how we have used and disclosed it in the prior 12-month period.
* The right to request deletion of your personal information.
* The right to correct inaccurate personal information.
* The right to be free from discrimination for exercising your privacy rights.
* The right to opt out of the sale or sharing of your personal information. Tenki does not sell personal information, nor do we share it with third parties for cross-context behavioral advertising, so no "Do Not Sell or Share" action is required; if this changes, we will provide that link and honor opt-out preference signals.
* **The right to use an authorized agent** to submit requests on your behalf, subject to our verification of the agent's authority.

To exercise your CCPA rights, contact us at [hello@tenki.cloud](mailto:hello@tenki.cloud).

***

10. International Users [#10-international-users]

Tenki is based in the United States. Our servers are located in the U.S., and your personal information may be transferred to, stored, and processed in the U.S. or other countries where we operate.

Where we transfer personal information out of the EEA, UK, or Switzerland, we rely on appropriate safeguards under applicable law — principally the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum) — or another lawful transfer mechanism. You may request a copy of the safeguards we use by contacting [hello@tenki.cloud](mailto:hello@tenki.cloud).

***

11. Third-Party Websites and Links [#11-third-party-websites-and-links]

Our Services may contain links to third-party websites or platforms. We do not control these platforms and are not responsible for their content, privacy policies, or use of your information. We encourage you to review the privacy policies of any third-party sites you visit.

***

12. Children's Privacy [#12-childrens-privacy]

The Service is intended for users 13 and older. For some of our enterprise and cloud offerings, the Service is intended only for users 18 and older. In the EEA/UK, where consent is the basis for an online service, the minimum age is 16 (or the lower age set by your member state, between 13 and 16). We do not knowingly collect personal information from anyone under these applicable age thresholds. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under the applicable age, please contact us immediately.

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13. Changes to This Policy [#13-changes-to-this-policy]

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last Updated" date at the top of this Policy. We may also notify you by email at our discretion. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.

***

14. Contact Us [#14-contact-us]

A Data Protection Officer has been appointed and can be reached with any questions or concerns regarding this Privacy Policy or your personal data at [hello@tenki.cloud](mailto:hello@tenki.cloud), or by mail at Tenki Cloud, LLC, 235 Moore Lane, Suite 120, Billings, MT 59101, USA.

| Contact Type            | Email                                         |
| ----------------------- | --------------------------------------------- |
| General Support         | [hello@tenki.cloud](mailto:hello@tenki.cloud) |
| Data Protection Officer | [hello@tenki.cloud](mailto:hello@tenki.cloud) |