# Terms of Service (https://tenki.cloud/docs/terms-of-service) > For the complete documentation index, see [llms.txt](https://tenki.cloud/llms.txt) Last Updated: July 20, 2026 This Agreement is a contract entered into by and between you ("**Customer**," "you," or "your") and Tenki Cloud, LLC, a wholly owned subsidiary of Luxor Technology Corporation ("**Tenki**," "we," "us," or "our") and our affiliates, to the extent expressly stated. These Terms of Service (together with our Privacy Policy and [Acceptable Use Policy](/docs/acceptable-use-policy), this "**Agreement**") govern your access to and use of our cloud services, AI-powered code review capability, software, and related offerings (including Tenki Sandboxes, the AI Code Reviewer, and GitHub Actions Runners) (collectively, the "**Services**"). Please read this Agreement carefully before using our Services. By accessing or using the Services, you accept and agree to be bound by these Terms. If you do not agree, you do not have permission to use the Services. *** 1. Eligibility [#1-eligibility] The Services are intended solely for individuals who are at least 18 years of age and have the legal capacity to enter into binding contracts under applicable law. By using the Services, you represent and warrant that you meet these requirements and that you are not a resident of, or accessing the Services from, a jurisdiction subject to embargoes, sanctions, or other restrictions under applicable U.S. laws and regulations. 2. Provision of Services [#2-provision-of-services] 2.1 Grant [#21-grant] Subject to the terms of this Agreement, Tenki grants Customer a worldwide, non-exclusive, non-sublicensable, and non-transferable right, and with respect to Self-Hosted Services, a license, to access and use the Services during the Term solely for Customer's internal business purposes. For Services purchased through self-service sign-up rather than a negotiated order, the plan the Customer selects at sign-up, together with Tenki's published pricing page, constitutes the applicable "Order Form." Tenki may modify the Services from time to time at its sole discretion, provided modifications do not materially diminish functionality. 2.2 Free Trials [#22-free-trials] Any services provided at no charge ("Free Trial") are subject to this Agreement. Tenki reserves the right to modify or cancel any Free Trial at any time without notice. Free Trials are provided without representations, warranties, support, or SLAs, and Tenki's liability with respect to Free Trials is limited to an aggregate of $1,000. 2.3 No Other Rights [#23-no-other-rights] The license granted to Customer is expressly set forth above. No other rights or licenses are granted, whether by implication, estoppel, or otherwise. All rights not expressly granted are reserved by Tenki. 2.4 No Support [#24-no-support] Tenki is under no obligation to provide support for the Services. Where support is offered, it will be subject to published policies and fees as agreed in an Order Form. 2.5 Product-Specific Terms [#25-product-specific-terms] **Sandboxes.** Tenki Sandboxes are hosted compute environments. Customer is solely responsible for the code, data, and workloads it runs in a Sandbox and for compliance with the Acceptable Use Policy. Sandbox resources are metered and subject to the limits of the applicable plan, and Tenki may suspend or reclaim Sandbox resources for capacity, security, or non-payment. Sandbox contents may be permanently deleted upon expiration or termination of the applicable plan. **AI Code Reviewer.** Code Reviewer output is generated by artificial intelligence, is advisory only, and may be inaccurate or incomplete. Customer is responsible for independently reviewing and validating any output before relying on it, and Section 3.3 governs the use of third-party AI providers. **GitHub Actions Runners.** Runners execute workflows through GitHub Actions. Customer is responsible for its use of GitHub and compliance with GitHub's terms, for the security and configuration of any self-hosted or connected runner, and for the content of the workflows it executes. 3. Customer Accounts; Third-Party Accounts [#3-customer-accounts-third-party-accounts] 3.1 Customer Accounts [#31-customer-accounts] To use the Services, Customer must register for a Tenki account. Customer is responsible for maintaining the security and confidentiality of its account credentials and is solely responsible for all losses incurred due to unauthorized use resulting from Customer's failure to keep account information secure. Customer may opt out of data storage; however, opting in helps Tenki enhance the quality of reviews based on Customer's usage. 3.2 Third-Party Accounts [#32-third-party-accounts] Registering an account requires connecting to a pre-existing account with a supported code repository platform (e.g., GitHub, etc.. ) (each, a "Third-Party Account"). By connecting a Third-Party Account, Customer authorizes Tenki to access that account solely to provide the Services. Tenki does not license or endorse, and has no liability related to, any Third-Party Accounts. Customer represents and warrants that it has all necessary rights, consents, and permissions to grant Tenki access to its Third-Party Account without breaching any terms with the applicable provider or subjecting Tenki to any payment obligations or liabilities. 3.3 AI [#33-ai] The Services use artificial intelligence powered by Anthropic and OpenAI via API integration. Customer's proprietary code remains confidential with Tenki. While code is shared with Anthropic and/or OpenAI to perform reviews, Tenki maintains a **zero data retention policy** with both providers. Tenki is not responsible for the accuracy, completeness, timeliness, or quality of any output or content provided by third-party AI providers, provided that Tenki will use commercially reasonable efforts to monitor third-party outputs delivered to Customers as part of the Services. 4. Customer Obligations [#4-customer-obligations] 4.1 Responsibilities [#41-responsibilities] Customer agrees to use the Services only in accordance with this Agreement and in compliance with all applicable laws, rules, and regulations, including export control, sanctions, and anti-boycott laws. Customer is responsible for Users' use of the Services, and any breach by a User constitutes a breach by Customer. Customer will promptly notify Tenki if it becomes aware of any illegal use of the Services. Customer also agrees to: * Provide and maintain accurate, complete, and current account information. * Complete any Know Your Customer ("KYC") and Anti-Money Laundering ("AML") verification processes upon request. * Maintain the confidentiality of account credentials and not permit unauthorized access. 4.2 Prohibited Conduct [#42-prohibited-conduct] Customer and its Users shall not, and shall not permit or assist any party to: * (i) Use the Services in violation of any applicable law, regulation, or export control requirement, or to infringe the Intellectual Property Rights of any third party. * (ii) Decompile, disassemble, reverse engineer, or attempt to derive the source code, structure, or algorithms of the Services. * (iii) Copy, modify, distribute, rent, sell, sublicense, or otherwise transfer the Services or any portion thereof. * (iv) Disclose the results of any benchmarking of the Services, or use the Services to develop competing products or services without Tenki's prior written consent. * (v) Circumvent or disable any security or access controls, or use the Services in any manner that disrupts or impairs Tenki's systems or other users' access. * (vi) Use automated tools (including robots, spiders, or scripts) to extract data from the Services, or introduce any viruses, malware, or other harmful code. * (vii) Deploy malicious code or engage in any activity constituting a distributed denial-of-service (DDoS) attack or similar disruption. 4.3 Acceptable Use Policy [#43-acceptable-use-policy] Customer's use of the Services is also subject to Tenki's [Acceptable Use Policy](/docs/acceptable-use-policy), which is incorporated by reference. Without limiting the above, Customer shall not use Sandboxes, Runners, or other compute resources for cryptocurrency mining, denial-of-service, unlawful, infringing, or abusive workloads, and Tenki may suspend usage that threatens the security, integrity, or availability of the Services. 5. Term and Termination [#5-term-and-termination] 5.1 Term [#51-term] The initial Term shall be as specified in the Order Form. This Agreement and each Order Form shall automatically renew for a period equal to the expiring Term unless either party provides at least **45 days'** prior written notice of non-renewal. 5.2 Termination for Cause [#52-termination-for-cause] Either party may terminate this Agreement or an Order Form for cause: * (i) if the other party is in material breach and fails to cure within **30 days** of written notice; or * (ii) immediately if the other party becomes subject to bankruptcy, insolvency, receivership, or assignment for the benefit of creditors. Upon termination for cause by Customer, Tenki shall refund any prepaid, unused fees for the remaining Term. 5.3 Suspension or Termination by Tenki [#53-suspension-or-termination-by-tenki] Tenki may suspend or terminate access to the Services: * (i) to prevent harm to Tenki or any third party, including in response to fraudulent or illegal activity; * (ii) upon 30 days' notice for failure to pay fees when due; or * (iii) upon request of law enforcement or government agencies. Tenki will notify Customer as early as commercially reasonable. 5.4 Self-Service Subscriptions [#54-self-service-subscriptions] Notwithstanding Section 5.1, for self-service subscriptions, the applicable plan renews automatically for successive periods (e.g., monthly or annual) at the then-current published price until cancelled. Customer may cancel at any time through its account, effective at the end of the current billing period; fees already paid are non-refundable except as required by law or expressly stated in this Agreement. Upon termination or expiration, Customer's access ends and Tenki may delete Customer content and Sandbox data after a commercially reasonable period. 6. Modifications to Terms [#6-modifications-to-terms] Tenki reserves the right to revise, modify, or update these Terms at any time, in its sole discretion. We will make reasonable efforts to notify you of material changes, which may include updating the "Last Updated" date above and, at our discretion, notifying you by email, consistent with our Privacy Policy. Your continued use of the Service after any such changes become effective constitutes your acceptance of the revised Terms. 7. Privacy Policy [#7-privacy-policy] Your use of the Service is subject to Tenki’s Privacy Policy, which is incorporated by reference into these Terms. The Privacy Policy outlines the types of information we collect, how we use that information, and the rights and choices available to users with respect to their personal data. By accessing or using the Service, you acknowledge that you have reviewed and consent to the practices described in the Privacy Policy. Tenki processes personal data as described in the Privacy Policy, including its international-transfer safeguards, and will make a Data Processing Addendum available to business customers on request. 8. Intellectual Property Rights [#8-intellectual-property-rights] All content, features, and functionality of the Service, including but not limited to the Tenki name, logo, software, interfaces, and other intellectual property, are owned by or licensed to Tenki and are protected under applicable intellectual property laws. You retain all rights and ownership of the content that you submit, upload, or transmit through the Service. By using the Service, you grant Tenki a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, and display such content as reasonably necessary to provide and improve the Service. 8.1 Feedback [#81-feedback] If Customer provides suggestions, ideas, or other feedback regarding the Services, Tenki may use that feedback without restriction or obligation, and Customer grants Tenki a perpetual, irrevocable, royalty-free license to do so. 9. Compliance with Laws [#9-compliance-with-laws] You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Service. Tenki reserves the right to immediately suspend or terminate access to the Service without refund or recourse if we become aware of any unlawful conduct or violation of applicable law by you. 10. Fees, Payment, and Taxes [#10-fees-payment-and-taxes] 10.1 Fees [#101-fees] Customer will pay the fees for the Services at the prices set out on Tenki's published pricing page or the applicable plan selected at sign-up. Fees may be based on subscription and/or metered usage (including Sandbox compute, Code Reviewer usage, and Runner minutes). 10.2 Payment [#102-payment] Payments are processed by our third-party payment processor (Stripe). Customer authorizes Tenki and its processor to charge the payment method on file for all fees when due. Except as required by law or expressly stated in this Agreement, all fees are non-refundable. 10.3 Taxes [#103-taxes] Fees are exclusive of taxes. Customer is responsible for all sales, use, VAT, GST, and similar taxes, excluding taxes based on Tenki's net income. 10.4 Late or Failed Payment [#104-late-or-failed-payment] If a payment fails or is overdue, Tenki may suspend or terminate the Services in accordance with Section 5.3 and may charge interest on overdue amounts to the extent permitted by law. 10.5 Price Changes [#105-price-changes] Tenki may change its prices; changes apply to the next renewal term and, where required, on prior notice. 10.6 Promotional Credits [#106-promotional-credits] Promotional or program credits (including under the Tenki for Startups program) are governed by the applicable Program Terms and have no cash value. 11. Service Availability [#11-service-availability] The Services are provided on an "as available" basis. Unless a separate written service level agreement applies, Tenki does not commit to any specific uptime or availability and may perform maintenance, and may throttle or suspend usage for capacity, security, or operational reasons. Service levels do not apply to Free Trials or to promotional/program usage. 12. Disclaimer of Warranties [#12-disclaimer-of-warranties] EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND TENKI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. TENKI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE. 13. Limitation of Liability [#13-limitation-of-liability] 13.1 [#131] TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THIS AGREEMENT. 13.2 [#132] EXCEPT FOR CUSTOMER'S PAYMENT OBLIGATIONS AND EACH PARTY'S INDEMNIFICATION OBLIGATIONS, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY CUSTOMER TO TENKI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) US$100. LIABILITY FOR FREE TRIALS AND PROMOTIONAL USAGE IS FURTHER LIMITED AS STATED IN SECTION 2.2 AND THE APPLICABLE PROGRAM TERMS. 14. Indemnification [#14-indemnification] Customer will defend, indemnify, and hold harmless Tenki and its affiliates from and against any third-party claims, damages, and costs (including reasonable attorneys' fees) arising out of or relating to Customer's content, its workloads or code run on the Services (including Sandboxes and Runners), its use of the Services, or its breach of this Agreement or applicable law. 15. Confidentiality [#15-confidentiality] Each party may receive confidential information of the other. The receiving party will use it only to perform under this Agreement, protect it with reasonable care, and not disclose it except to those who need to know and are bound by similar obligations. This does not apply to information that is public, independently developed, or rightfully obtained without a duty of confidentiality, or where disclosure is legally required. 16. Promotional Programs [#16-promotional-programs] Participation in Tenki promotional programs, including the Tenki for Startups program, is subject to the applicable Program Terms, which are in addition to and control over this Agreement with respect to that program. 17. Governing Law; Venue; Dispute Resolution [#17-governing-law-venue-dispute-resolution] This Agreement is governed by the laws of the State of Montana, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Billings (Yellowstone County), Montana. 18. General [#18-general] 18.1 Assignment [#181-assignment] Customer may not assign this Agreement without Tenki's prior written consent; Tenki may assign it, including to an affiliate or in connection with a merger, acquisition, or sale of assets. 18.2 Notices [#182-notices] Tenki may provide notices by email or through the Services; Customer notices must be sent to the address in Section 19. 18.3 Force Majeure [#183-force-majeure] Neither party is liable for delays or failures caused by events beyond its reasonable control. 18.4 Entire Agreement; Order of Precedence [#184-entire-agreement-order-of-precedence] This Agreement, the Privacy Policy, the Acceptable Use Policy, and any applicable Order Form or Program Terms are the entire agreement and supersede prior understandings. In the event of conflict, an applicable Program Terms controls for its program, then the Order Form, then these Terms. 18.5 Severability; Waiver [#185-severability-waiver] If any provision is unenforceable, the remainder stays in effect; no waiver is effective unless in writing. 18.6 No Third-Party Beneficiaries; Relationship [#186-no-third-party-beneficiaries-relationship] There are no third-party beneficiaries, and the parties are independent contractors. 18.7 Survival [#187-survival] Sections 2.3, 4, 8, 10–15, 17, and 18 survive termination or expiration. 19. Contact Information [#19-contact-information] If you have any questions about these Terms, please contact us at [hello@tenki.cloud](mailto:hello@tenki.cloud), or by mail at Tenki Cloud, LLC, 235 Moore Lane, Suite 120, Billings, MT 59101, USA.