Acceptable Use Policy

Last Updated: July 20, 2026

This Acceptable Use Policy (the "AUP") governs your use of the services offered by Tenki Cloud, LLC, a wholly owned subsidiary of Luxor Technology Corporation ("Tenki," "we," "us," or "our"), including Tenki Sandboxes, the AI Code Reviewer, and GitHub Actions Runners (collectively, the "Services"). This AUP is incorporated by reference into, and forms part of, the Tenki Terms of Service (the "Terms"). Capitalized terms not defined here have the meanings given in the Terms.

This AUP applies to every user of the Services, including account holders, their Users, free-trial users, and participants in Tenki promotional programs such as Tenki for Startups. You are responsible for your own conduct and content and for the conduct, content, and workloads of anyone who uses the Services through your account. We may update this AUP from time to time as described in Section 12; the current version governs your use of the Services.

1. General Principles

The Services are provided for lawful software development, testing, code review, automation, and related purposes. You must use the Services responsibly, in compliance with all applicable laws and the Terms, and in a manner that does not harm Tenki, other users, or third parties. When in doubt about whether a use is permitted, contact us at hello@tenki.cloud before proceeding.

2. Prohibited Content

You may not use the Services to store, process, generate, transmit, or make available any content that:

  • violates any applicable law or regulation, or infringes or misappropriates any patent, copyright, trademark, trade secret, or other intellectual property or proprietary right;
  • constitutes child sexual abuse material or otherwise exploits or endangers minors — we have zero tolerance for such material and will report it to the appropriate authorities;
  • is defamatory, harassing, threatening, hateful, or that incites violence or discrimination against any individual or group;
  • consists of malware, ransomware, spyware, exploits, or other malicious code, except for security research conducted solely within your own isolated environment and not directed at Tenki, other users, or third parties;
  • contains the personal, financial, health, or other sensitive information of any individual for which you do not have all necessary rights and consents; or
  • is otherwise fraudulent, deceptive, or harmful.

3. Prohibited Activities

You may not, and may not permit or assist any other party to:

  • use the Services in violation of any applicable law, including export control, sanctions, anti-money-laundering, and data protection laws;
  • gain or attempt to gain unauthorized access to any system, account, network, or data, or probe, scan, or test the vulnerability of any system or network without authorization;
  • interfere with or disrupt the integrity or performance of the Services, including through denial-of-service attacks, flooding, or overloading of infrastructure;
  • circumvent, disable, or attempt to bypass any usage limits, quotas, rate limits, metering, billing, or access or security controls;
  • decompile, disassemble, reverse engineer, or attempt to derive the source code, structure, or underlying models or algorithms of the Services;
  • copy, resell, rent, sublicense, or otherwise commercially exploit the Services, or use the Services to build or benchmark a competing product or service, or disclose benchmarking results, without our prior written consent;
  • use robots, spiders, scrapers, or other automated means to extract data from the Services except through functionality we expressly provide; or
  • impersonate any person or entity or misrepresent your affiliation, eligibility, or identity.

4. Compute, Sandboxes, and Runners

Because Sandboxes and Runners provide access to compute resources, the following additional restrictions apply. You may not use the Services to:

  • Cryptocurrency mining. mine, hash, or otherwise perform cryptocurrency mining, proof-of-work, or similar operations, or run any workload whose primary purpose is to generate digital assets, unless expressly authorized by Tenki in writing;
  • Anonymization and relays. operate VPNs, proxies, Tor nodes, or other services that relay or anonymize third-party network traffic;
  • Attacks and botnets. operate botnets or command-and-control infrastructure, or launch or facilitate any attack, intrusion, or unauthorized activity against any third party;
  • Resource abuse. consume compute, storage, network, or Runner minutes in a manner that is excessive, that degrades the Services for other users, or that is designed to evade metering or to exploit free credits or promotional benefits abusively;
  • Prohibited hosting. host public-facing production services, bulk email, or file-sharing in a manner inconsistent with your plan or with fair use; or
  • Unlawful workloads. run any workload that is unlawful, infringing, or otherwise prohibited by this AUP.

5. AI Code Reviewer

The AI Code Reviewer relies on third-party artificial-intelligence providers. In addition to the restrictions above, you may not:

  • submit code, data, or other materials that you do not have the right to submit, or that you are contractually or legally prohibited from disclosing;
  • use the AI Code Reviewer or its output to develop, distribute, or improve malware, exploits, or infringing material;
  • attempt to extract, reconstruct, or use the Services or their output to train or develop a competing model or service; or
  • rely on AI-generated output without independent human review — output is advisory only and may be inaccurate or incomplete.

6. Network, Messaging, and Anti-Spam

You may not use the Services to send spam or unsolicited bulk or commercial messages, to conduct phishing or social-engineering campaigns, or to perform unauthorized penetration testing, port scanning, or vulnerability testing against any third party. Any messaging you send using the Services must comply with applicable anti-spam laws, including the CAN-SPAM Act and, where applicable, Canada's Anti-Spam Legislation (CASL).

7. Security and Vulnerability Reporting

You must not test, probe, or attempt to circumvent the security of the Services except with our prior written authorization. If you discover a security vulnerability, please report it responsibly to hello@tenki.cloud and give us a reasonable opportunity to address it before any public disclosure. You must maintain the confidentiality of your account credentials and promptly notify us of any suspected unauthorized access.

8. Third-Party Services

The Services integrate with third-party platforms, including GitHub and the third-party AI providers used by the AI Code Reviewer. You are responsible for complying with the terms of any third-party service you connect to or use in connection with the Services, and for ensuring you have all rights and permissions necessary to grant Tenki access to any connected account.

9. Fair Use and Resource Limits

Your use of the Services is subject to the resource limits, quotas, and fair-use parameters of your plan or promotional program. Tenki may set, change, or enforce technical limits and may throttle, suspend, or reallocate resources to protect the security, integrity, availability, or economic sustainability of the Services, as further described in the Terms and any applicable Program Terms.

10. Enforcement

We may investigate suspected violations of this AUP and cooperate with law enforcement. If we determine, in our reasonable discretion, that you have violated this AUP, we may take any action we consider appropriate, including:

  • removing, disabling, or quarantining offending content or workloads;
  • throttling, suspending, or terminating your access to the Services, in whole or in part;
  • revoking promotional credits or benefits and terminating program participation; and
  • preserving and disclosing information where required by law or to protect the rights, property, or safety of Tenki, our users, or the public.

For severe violations — including child sexual abuse material, attacks on Tenki or third parties, or activity that poses an imminent risk of harm — we may act immediately and without prior notice. Suspension or termination for an AUP violation does not entitle you to any refund, and does not limit any other remedies available to us.

11. Reporting Abuse

To report content or activity that may violate this AUP, contact us at hello@tenki.cloud. Please include enough detail for us to identify and investigate the issue.

12. Changes to This AUP

We may revise this AUP from time to time. Material changes will be indicated by updating the "Last Updated" date above and, where appropriate, by other notice consistent with our Terms and Privacy Policy. Your continued use of the Services after changes become effective constitutes your acceptance of the revised AUP.

13. Contact

Questions about this AUP may be directed to hello@tenki.cloud, or by mail to Tenki Cloud, LLC, 235 Moore Lane, Suite 120, Billings, MT 59101, USA.