Editorial & Corrections Policy

Last Updated: April 28, 2026

This Editorial & Corrections Policy explains how content is created, reviewed, and corrected on Tenki properties — including tenki.cloud, our documentation, our blog, and our changelog. It applies to written guides, technical references, benchmarks, comparison pages, marketing copy, and any artifact published under the Tenki brand.

We publish this policy because depth and accuracy matter to the engineers who rely on our docs in production. If you spot an error, see the Reporting an error section below — we will respond.

1. Editorial Standards

We hold all Tenki content to four standards:

  • Accurate. Technical claims, numbers, pricing, and benchmarks are verified against primary sources at time of publication. Where we cite third-party data, we link to the source.
  • Current. Pages that reference pricing, performance, product behavior, or compliance status are reviewed at least quarterly, and immediately when the underlying product or contract changes.
  • Independent. Content reflects Tenki's independent assessment. We do not accept payment, gifts, or commercial incentives in exchange for editorial coverage on this site.
  • Transparent. We disclose authorship, methodology, and material limitations. Where a claim cannot be independently verified by a reader, we say so.

2. Who Reviews Content Before Publication

Every piece of long-form content goes through a documented review chain before it ships:

  • Author. Drafted by a Tenki engineer, product manager, or technical writer with hands-on experience in the subject matter. Drafts include sources for any non-obvious claim.
  • Technical reviewer. A second Tenki engineer or domain owner reviews for technical accuracy, reproduces benchmarks where applicable, and confirms that command snippets, APIs, and configuration examples work against the current Tenki product.
  • Editor. Reviews structure, clarity, terminology, and adherence to the Brand Guidelines and Branding pages. The editor is responsible for removing unsupported superlatives and ensuring that comparisons are sourced.
  • Compliance / legal review. Pages that touch security, privacy, compliance posture, contractual commitments, or regulated claims (for example SOC 2, ISO 27001, GDPR, SLA language) get a final pass from the team responsible for those programs before they go live.

For the public changelog, entries are sourced directly from merged pull requests, edited by the release manager, and reviewed by the engineer who shipped the change before the entry is published.

3. AI-Assisted Authoring

We use AI tools to draft, summarize, and edit content. AI is treated as a research and drafting assistant, never as a publisher. Every AI-assisted draft is reviewed by a named human author, fact-checked against primary sources, and signed off by a technical reviewer using the chain in Section 2. We do not publish unedited model output as Tenki editorial content.

4. Corrections

When we discover or are made aware of an error, we fix it on the same page using the following rules:

  • Fix in place. The original page is updated with the corrected information rather than republished under a new URL, so external links continue to work.
  • Date-stamped correction note. Material corrections (factual errors, changed numbers, retracted claims, broken instructions) carry a dated correction note at the top or bottom of the page summarizing what changed and when. Format: Correction — YYYY-MM-DD: previous text said X; updated to Y.
  • Last Updated. Every legal, policy, and reference page carries a Last Updated date in the page header. We refresh this date whenever the page changes substantively.
  • Source of truth. For pricing, performance numbers, and compliance claims, the Pricing page, Security page, and the underlying Order Form / contract are the authoritative sources. If the docs and the source of truth disagree, the source of truth wins and the docs are corrected.
  • Trivial fixes. Typos, broken links, image swaps, and other non-substantive copy edits are made silently without a correction note.
  • Retractions. If we determine a piece of content is materially wrong and cannot be salvaged, we will replace the body of the page with a dated retraction note explaining what was wrong, and point readers to the corrected resource.

5. Reporting an Error

If you spot a factual, technical, or pricing error on any Tenki page, please tell us. We aim to acknowledge reports within two business days and to publish a correction within five business days of confirming the issue.

  • Email: [email protected] with the page URL, the specific text or number you believe is wrong, and — if you can — a link to the source that supports the correction.
  • Documentation issues: if it is faster, you can also flag the issue in our community Discord #docs channel.
  • Security issues: vulnerabilities and security-impacting errors should follow our responsible disclosure process instead, not the editorial channel.

We credit reporters by name on request once the correction has shipped.

6. Sponsorship, Affiliate, and Conflict-of-Interest Disclosure

Tenki content on this site is not sponsored, paid, or affiliate-driven. Specifically:

  • We do not accept payment, free product, or other commercial incentives in exchange for inclusion in our docs, blog, or comparison pages.
  • We do not run paid placements as editorial content. Any paid promotion is clearly labeled as advertising.
  • We do not earn affiliate commissions on outbound links to third-party tools, vendors, or cloud providers from this site.
  • When we reference our parent company Luxor Technology, we disclose the corporate relationship in line.
  • When we reference customers, partners, or design partners by name, we do so with their permission. We do not exchange editorial coverage for commercial terms.

If this changes in the future — for example if we add affiliate links on a comparison page, or run a sponsored content slot — we will update this policy and clearly label affected content.

7. User-Generated Content and Third-Party Quotes

Customer testimonials, social-proof quotes, and case-study content are published only with the customer's written permission. We do not edit quotes in a way that changes their meaning. Statistics and benchmarks attributed to third parties link to the original publication. Screenshots and product names belonging to other companies are used under nominative fair use solely to describe interoperability or comparison context.

8. Changes to This Policy

We may update this policy as our publishing practices evolve. Material changes will be summarized at the top of this page and reflected in the Last Updated date.

9. Contact

Questions about this policy, our editorial process, or a specific piece of content can be sent to [email protected].

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